Skip to Content

Frequently Asked Questions

Little Passports’ Response to COVID-19

Dear Little Passports Community,

We hope you and your families are safe and well. We know that many of you are grappling with the same issues we are—to keep your families and loved ones healthy and your children happy and learning. The health and safety of our customers, our employees, and our greater communities is our top priority. We know that now, more than ever, our products are needed by families such as yours to keep your kids curious, engaged and learning at home. While we have been delivering on our mission of inspiring children to learn around them for over eleven years, we know that the need today is greater than ever.  To that end, we are working tirelessly to ensure that our products and monthly subscription boxes continue to ship and are delivered to you in the safest way possible.

We are proud to say that the majority of our employees have been working safely and productively from home since March 12th to help support social distancing.  Our fulfillment facilities are up and running and continue to process and ship your orders. Our warehouses are adhering to the guidelines and safety measures recommended by the CDC and are taking every precaution to ensure their facilities, products, and employees remain safe. This includes frequent cleaning and disinfecting of all common areas, requiring all employees to exercise proper hand washing and 6ft social distancing, and the use of gloves and face masks at all times when handling our products. These extra precautions may cause some orders to be delayed, but we hope you understand that we are doing our best to prioritize safety during these times.

From our families to yours, we wish you the very best in health during these times as well as success in creating moments of joy each day when our children are curious, learning and happy.

Sincerely,

The Little Passports Team

About the Product

With the World and USA Editions, kids discover the traditions, sights, and stories of a new country or road trip to two new states every month. With Early Explorers, preschoolers experience the wonders of the world we share, from the depths of the deep sea to the mysteries of the dinosaurs to the far reaches of spaces. Budding scientists blast off into a new scientific theme each month with Science Junior, while older kids roll up their sleeves for some inventive experimenting with Science Expeditions.

Learn more about World EditionEarly ExplorersUSA EditionScience Junior, and Science Expeditions.

Keep the exploration going with access to special online activities, photos, fun facts, music, videos, and more. Look for all the details in your subscription packages!

The first USA Edition kit takes kids on an action-packed road trip with pen pals Sam and Sofia! The adventure unfolds with their very own field guide, USA map poster, and scratch book, all packed in a special Little Passports folder. Each month they’ll explore two new states with new games, stories, recipes, and hands-on activities. Let’s go!

Learn more about the USA Edition here.

The first Science Junior kit will take kids on an exciting expedition to Antarctica to investigate the habitats of Weddell seals and play a splahingly fun board game! In future kits, discover volcanoes in Hawaii, dive into the deep sea in Guam, and travel back in time to examine optical illusions. It’s a great way to spark curiosity and explore a wide range of scientific topics!

Learn more about Science Junior here.

Our creative team brings a diverse mix of talents to our products, drawing from their experiences designing museum interactives, studying childhood literature, teaching Montessori, living in different countries, and growing up in mixed culture households. We also enlist outside experts and educators to ensure that everything we create is as authentic and age-appropriate as possible while igniting curiosity, inspiring creativity, building connections, and most of all, fueling fun!

There’s something for every kid! Preschoolers ages 3 to 5 discover the wonders of the world we share with Early Explorers. Kids ages 5 to 8 blast off into STEM exploration with Science Junior, while 6 to 10 year olds adventure to new places and cultures with our World Edition.

Kids a little older (7 to 12) can experience the diversity of America with USA Edition and make their own hands-on discoveries with Science Expeditions (8+).

Learn more about World EditionEarly ExplorersUSA EditionScience Junior, and Science Expeditions.

The first World Edition kit takes kids on an exciting adventure to Brazil! They’ll explore the Amazon rainforest with hands-on activities, recipes, crafts, and an original chapter book featuring Little Passports pen pals Sam and Sofia. Everything comes packed in the signature blue Little Passports suitcase along with a special passport, world map poster, and coin collecting board to add to with each new adventure.

In future kits, kids will experience the cultures and traditions of exciting destinations around the globe from Japan, Kenya, Iceland, and Argentina to Australia, India, Thailand, and Turkey—with new activities, souvenirs, collectible coins, and stickers to celebrate each new destination.

Learn more about the World Edition here.

Early Explorers invites preschoolers into a whole new world of natural wonders, from the jeweled depths of the The Great Barrier Reef to the clouded peaks of the Himalayas and beyond. The first kit includes a fun orange suitcase, a world map poster, a colorful activity booklet, and their first collectible souvenir and sticker pack.

In future kits, kids will blast into space for a trip through the solar system, get creepy crawly with insects from around the world, and go on a dinosaur dig to investigate mysterious fossils.

Learn more about Early Explorers here.

The first Science Expeditions kit will immerse your budding scientist in the exciting world of forensic science with hands-on DNA and fingerprint analysis activities plus a science lab notebook, a special tote bag, and a comic book packed with more fun games and explorations. In future kits, solve the real-life scientific mysteries of aerodynamics, physics, engineering, geometry, anatomy, robotics, astronomy, and more as you build an air-powered rocket, make a pinball machine, assemble a robotic hand model, and study the life cycles of stars.

Learn more about Science Expeditions here.

Many of our families happily share one subscription! This is also a great option if you’re sending a gift to a family.

When you enter the shipping info, just include all of the kids’ names for the first name (like Sofia and Sam) or send it to a group family name (like The Singh Family or The Garcia Kids).

With the World and USA Editions, kids discover the traditions, sights, and stories of a new country or road trip to two new states every month. With Early Explorers, preschoolers experience the wonders of the world we share, from the depths of the deep sea to the mysteries of the dinosaurs to the far reaches of spaces. Budding scientists blast off into a new scientific theme each month with Science Junior, while older kids roll up their sleeves for some inventive experimenting with Science Expeditions.

Learn more about World EditionEarly ExplorersUSA EditionScience Junior, and Science Expeditions.

There’s something for every kid! Preschoolers ages 3 to 5 discover the wonders of the world we share with Early Explorers. Kids ages 5 to 8 blast off into STEM exploration with Science Junior, while 6 to 10 year olds adventure to new places and cultures with our World Edition.

Kids a little older (7 to 12) can experience the diversity of America with USA Edition and make their own hands-on discoveries with Science Expeditions (8+).

Learn more about World EditionEarly ExplorersUSA EditionScience Junior, and Science Expeditions.

Keep the exploration going with access to special online activities, photos, fun facts, music, videos, and more. Look for all the details in your subscription packages!

The first World Edition kit takes kids on an exciting adventure to Brazil! They’ll explore the Amazon rainforest with hands-on activities, recipes, crafts, and an original chapter book featuring Little Passports pen pals Sam and Sofia. Everything comes packed in the signature blue Little Passports suitcase along with a special passport, world map poster, and coin collecting board to add to with each new adventure.

In future kits, kids will experience the cultures and traditions of exciting destinations around the globe from Japan, Kenya, Iceland, and Argentina to Australia, India, Thailand, and Turkey—with new activities, souvenirs, collectible coins, and stickers to celebrate each new destination.

Learn more about the World Edition here.

The first USA Edition kit takes kids on an action-packed road trip with pen pals Sam and Sofia! The adventure unfolds with their very own field guide, USA map poster, and scratch book, all packed in a special Little Passports folder. Each month they’ll explore two new states with new games, stories, recipes, and hands-on activities. Let’s go!

Learn more about the USA Edition here.

Early Explorers invites preschoolers into a whole new world of natural wonders, from the jeweled depths of the The Great Barrier Reef to the clouded peaks of the Himalayas and beyond. The first kit includes a fun orange suitcase, a world map poster, a colorful activity booklet, and their first collectible souvenir and sticker pack.

In future kits, kids will blast into space for a trip through the solar system, get creepy crawly with insects from around the world, and go on a dinosaur dig to investigate mysterious fossils.

Learn more about Early Explorers here.

The first Science Junior kit will take kids on an exciting expedition to Antarctica to investigate the habitats of Weddell seals and play a splahingly fun board game! In future kits, discover volcanoes in Hawaii, dive into the deep sea in Guam, and travel back in time to examine optical illusions. It’s a great way to spark curiosity and explore a wide range of scientific topics!

Learn more about Science Junior here.

The first Science Expeditions kit will immerse your budding scientist in the exciting world of forensic science with hands-on DNA and fingerprint analysis activities plus a science lab notebook, a special tote bag, and a comic book packed with more fun games and explorations. In future kits, solve the real-life scientific mysteries of aerodynamics, physics, engineering, geometry, anatomy, robotics, astronomy, and more as you build an air-powered rocket, make a pinball machine, assemble a robotic hand model, and study the life cycles of stars.

Learn more about Science Expeditions here.

Our creative team brings a diverse mix of talents to our products, drawing from their experiences designing museum interactives, studying childhood literature, teaching Montessori, living in different countries, and growing up in mixed culture households. We also enlist outside experts and educators to ensure that everything we create is as authentic and age-appropriate as possible while igniting curiosity, inspiring creativity, building connections, and most of all, fueling fun!

Many of our families happily share one subscription! This is also a great option if you’re sending a gift to a family.

When you enter the shipping info, just include all of the kids’ names for the first name (like Sofia and Sam) or send it to a group family name (like The Singh Family or The Garcia Kids).

Holiday Shopping

You can give a gift that keeps on giving and giving and giving. Little Passports ignites kids’ imaginations and opens the door to a new way to see the world and explore science, one monthly package at a time. Order now and have the first month delivered where and when you want it. You can:

  • Buy early and have the first month ship in December or January
  • Select an alternative shipping address for the first package, a good option for hand-delivering or celebrating holidays away from home
  • Print a gift card to put in a stocking 

Learn more about giving the gift of a Little Passports subscription in our Holiday Shipping FAQ

Get the latest on holiday shipping deadlines in our Holiday Shipping FAQ. This holiday season, online shopping and shipping volumes are expected to be at an all-time high. As a result, small parcel delivery delays are expected. 

 

You can give a gift that keeps on giving and giving and giving. Little Passports ignites kids’ imaginations and opens the door to a new way to see the world and explore science, one monthly package at a time. Order now and have the first month delivered where and when you want it. You can:

  • Buy early and have the first month ship in December or January
  • Select an alternative shipping address for the first package, a good option for hand-delivering or celebrating holidays away from home
  • Print a gift card to put in a stocking 

Learn more about giving the gift of a Little Passports subscription in our Holiday Shipping FAQ

Get the latest on holiday shipping deadlines in our Holiday Shipping FAQ. This holiday season, online shopping and shipping volumes are expected to be at an all-time high. As a result, small parcel delivery delays are expected. 

 

Ordering and Delivery Information

We bring the world to your child’s doorstep with a range of activity-packed subscription options starting at $16.95/month, with free shipping to the continental US.

Prices vary depending on the edition and subscription length.

See each subscription page for more details – World EditionEarly ExplorersUSA EditionScience Junior, and Science Expeditions.

We ship the first subscription package within 3-5 business days of receiving the order. For orders shipping within the US, please allow up to 2 weeks for your first subscription package to arrive. For orders shipping internationally, please allow up to 4 weeks. We will send you a shipping confirmation email when your package ships. You can also check the status of your order online by simply logging into My Account.

You can also download and print a Little Passports gift card to announce your gift.

During checkout, you’ll also have the opportunity to send a gift email to the recipient to let them know their surprise is on the way!

Tracking information may not be available for the first 48-72 hours after you receive your shipping confirmation email. If it’s been more than 72 hours and you are still having trouble tracking your package, contact us at support@littlepassports.com.

We accept all major credit cards including Visa, MasterCard, Discover, and American Express.

Yes, this is a great option for giving Little Passports as a gift! You can ship the first package to yourself to gift-wrap and send future packages directly to the recipient.

When you place your order, enter the recipient’s name and address as the shipping address. Then it’s easy to update the delivery address for the first package:

Log into My Account and click Manage Subscriptions.
Find the subscription, and under the shipping address, click Send first shipment to different address.
In the First Package Shipping address box, type in the name and address for the first package.
Click Save.

We currently ship to the US, Australia, Canada, and New Zealand. All prices on the site are in US Dollars (USD).

We ship our international packages from the US using a shipping method that is the most affordable for our international customers. Please note that this shipping method does not provide for tracking numbers. Your first package can take up to 4 weeks to deliver. Subsequent monthly packages ship mid-month and typically arrive within 11-14 business days. All packages are delivered by your local mail carrier.

Shipping fees for countries outside of the US do not include duties and taxes. Customers are responsible for paying all import fees and duties, which will be payable at the time of delivery.

Sales tax is based on the shipping address and calculated at checkout.

Shipping is included within the continental US! See below for other destinations.

Shipping for Subscriptions

Subscription Plan US Canada AU, HK, IL, JP, NZ, SG, KR
12-Month Plan Free Shipping $59.40 $83.40
6-Month Plan Free Shipping $29.70 $41.70
Monthly Plan Free Shipping $4.95/mo $6.95/mo
 

Shipping for Shop Items

Per Shipping Address Continental US AK/HI/UST/Military Canada AU, HK, IL, JP, NZ, SG, KR
Individual/Stand Alone Free Shipping $9.95 $9.95 $10.95
Bundled with New Subscription Free Shipping Free Shipping $9.95 $10.95

Our shop items can be shipped individually or bundled with a subscription. A flat shipping fee is applied for each delivery address. If the shop item is bundled with a subscription, it will be shipped with the first package of the subscription.

We ship our international packages from the U.S. using a shipping method that is the most affordable for our international customers. Please note that this shipping method does not provide for tracking numbers. Packages are delivered by your local mail carrier and typically arrive within 11-14 business days. Shipping fees for countries outside of the U.S. do not include duties and taxes. Customers are responsible for paying all import fees and duties, which will be payable at the time of delivery.

You can check the status of your order online by logging into My Account. Once your order ships, we will send you a shipping notification email with tracking information. In some cases, tracking information may not be available for international-bound packages depending on the destination and method of shipment. Be sure to mark support@littlepassports.com as a valid sender to ensure our notification emails aren’t sent to your spam folder.

If you have purchased the Monthly Plan where we bill you on a monthly basis, you can cancel your subscription through your online account any time.

If you purchased a prepaid plan, we’d be happy to assist you! Get in touch at support@littlepassports.com.

Yes! Open up a world of discovery with a gift of Little Passports. When you place your order you can send a gift email to the recipient to let them know their gift is on the way! You can include a personalized gift message that will be included with the first package of your subscription. You can also download and print a Little Passports gift card to announce your gift.

We would love for you to gift a Little Passports subscription! When you place your order you can send a gift email to the recipient to let them know their gift is on the way! You can include a personalized gift message that will be included with the first package of your subscription. You can also download and print a Little Passports gift card to announce your gift. To print a gift card, click here.

We do! Just enter it in the shipping information when you place your order, and we’ll make sure it gets there. If there’s ever a problem with an address, we’ll reach out to help make sure your package gets to its little adventurer.

No, only one coupon code can be applied to each order.  Coupon code(s) cannot be combined with any other offers and/or applied retroactively to previously placed orders.

You can buy Little Passports products on our website and on Amazon.com.

We bring the world to your child’s doorstep with a range of activity-packed subscription options starting at $16.95/month, with free shipping to the continental US.

Prices vary depending on the edition and subscription length.

See each subscription page for more details – World EditionEarly ExplorersUSA EditionScience Junior, and Science Expeditions.

Shipping is included within the continental US! See below for other destinations.

Shipping for Subscriptions

Subscription Plan US Canada AU, HK, IL, JP, NZ, SG, KR
12-Month Plan Free Shipping $59.40 $83.40
6-Month Plan Free Shipping $29.70 $41.70
Monthly Plan Free Shipping $4.95/mo $6.95/mo
 

Shipping for Shop Items

Per Shipping Address Continental US AK/HI/UST/Military Canada AU, HK, IL, JP, NZ, SG, KR
Individual/Stand Alone Free Shipping $9.95 $9.95 $10.95
Bundled with New Subscription Free Shipping Free Shipping $9.95 $10.95

Our shop items can be shipped individually or bundled with a subscription. A flat shipping fee is applied for each delivery address. If the shop item is bundled with a subscription, it will be shipped with the first package of the subscription.

We ship our international packages from the U.S. using a shipping method that is the most affordable for our international customers. Please note that this shipping method does not provide for tracking numbers. Packages are delivered by your local mail carrier and typically arrive within 11-14 business days. Shipping fees for countries outside of the U.S. do not include duties and taxes. Customers are responsible for paying all import fees and duties, which will be payable at the time of delivery.

We ship the first subscription package within 3-5 business days of receiving the order. For orders shipping within the US, please allow up to 2 weeks for your first subscription package to arrive. For orders shipping internationally, please allow up to 4 weeks. We will send you a shipping confirmation email when your package ships. You can also check the status of your order online by simply logging into My Account.

You can also download and print a Little Passports gift card to announce your gift.

During checkout, you’ll also have the opportunity to send a gift email to the recipient to let them know their surprise is on the way!

You can check the status of your order online by logging into My Account. Once your order ships, we will send you a shipping notification email with tracking information. In some cases, tracking information may not be available for international-bound packages depending on the destination and method of shipment. Be sure to mark support@littlepassports.com as a valid sender to ensure our notification emails aren’t sent to your spam folder.

Tracking information may not be available for the first 48-72 hours after you receive your shipping confirmation email. If it’s been more than 72 hours and you are still having trouble tracking your package, contact us at support@littlepassports.com.

If you have purchased the Monthly Plan where we bill you on a monthly basis, you can cancel your subscription through your online account any time.

If you purchased a prepaid plan, we’d be happy to assist you! Get in touch at support@littlepassports.com.

We accept all major credit cards including Visa, MasterCard, Discover, and American Express.

Yes! Open up a world of discovery with a gift of Little Passports. When you place your order you can send a gift email to the recipient to let them know their gift is on the way! You can include a personalized gift message that will be included with the first package of your subscription. You can also download and print a Little Passports gift card to announce your gift.

We would love for you to gift a Little Passports subscription! When you place your order you can send a gift email to the recipient to let them know their gift is on the way! You can include a personalized gift message that will be included with the first package of your subscription. You can also download and print a Little Passports gift card to announce your gift. To print a gift card, click here.

Yes, this is a great option for giving Little Passports as a gift! You can ship the first package to yourself to gift-wrap and send future packages directly to the recipient.

When you place your order, enter the recipient’s name and address as the shipping address. Then it’s easy to update the delivery address for the first package:

Log into My Account and click Manage Subscriptions.
Find the subscription, and under the shipping address, click Send first shipment to different address.
In the First Package Shipping address box, type in the name and address for the first package.
Click Save.

We do! Just enter it in the shipping information when you place your order, and we’ll make sure it gets there. If there’s ever a problem with an address, we’ll reach out to help make sure your package gets to its little adventurer.

We currently ship to the US, Australia, Canada, and New Zealand. All prices on the site are in US Dollars (USD).

We ship our international packages from the US using a shipping method that is the most affordable for our international customers. Please note that this shipping method does not provide for tracking numbers. Your first package can take up to 4 weeks to deliver. Subsequent monthly packages ship mid-month and typically arrive within 11-14 business days. All packages are delivered by your local mail carrier.

Shipping fees for countries outside of the US do not include duties and taxes. Customers are responsible for paying all import fees and duties, which will be payable at the time of delivery.

No, only one coupon code can be applied to each order.  Coupon code(s) cannot be combined with any other offers and/or applied retroactively to previously placed orders.

Sales tax is based on the shipping address and calculated at checkout.

You can buy Little Passports products on our website and on Amazon.com.

Managing My Subscription

If you have a 6- or 12-month subscription plan and would like to keep the adventures coming, you can renew your subscription by logging into My Account.

If you are enrolled in auto renewal, your subscription will automatically renew for the same term as your initial subscription. Log into My Account any time to check your auto renewal status.

If you received a subscription as a gift, you can continue receiving new packages! Please get in touch with us at support@littlepassports.com for renewal options.

You can update your shipping address any time! Log into My Account and click Update under Shipping Address.

Our friendly Customer Care Team can also update the address for you. Please reach out at support@littlepassports.com with your name, child’s name, current address, and new address.

You can pause your subscription any time by logging into My Account.
On the Manage Subscription tab, find the subscription you would like to pause.

Under Subscription Status, click Pause, select the number of months, and click Pause My Deliveries.

Mistakes happen, and we want you to receive the subscription package that’s most likely to ignite your child’s sense of wonder. Please reach out at support@littlepassports.com, and we’ll be happy to help.

The sequence of our packages has been specially designed for variety and fun! We don’t currently offer the ability to customize the order.

Please drop us a line at support@littlepassports.com, and we’ll let you know your subscription end date.

If you purchased the Monthly Plan, log into My Account to cancel it, and then place an order for the new subscription.

If you purchased a prepaid plan, we’d be happy to assist you! Get in touch at support@littlepassports.com.

If you have a 6- or 12-month subscription plan and would like to keep the adventures coming, you can renew your subscription by logging into My Account.

If you are enrolled in auto renewal, your subscription will automatically renew for the same term as your initial subscription. Log into My Account any time to check your auto renewal status.

If you received a subscription as a gift, you can continue receiving new packages! Please get in touch with us at support@littlepassports.com for renewal options.

The sequence of our packages has been specially designed for variety and fun! We don’t currently offer the ability to customize the order.

You can update your shipping address any time! Log into My Account and click Update under Shipping Address.

Our friendly Customer Care Team can also update the address for you. Please reach out at support@littlepassports.com with your name, child’s name, current address, and new address.

Please drop us a line at support@littlepassports.com, and we’ll let you know your subscription end date.

You can pause your subscription any time by logging into My Account.
On the Manage Subscription tab, find the subscription you would like to pause.

Under Subscription Status, click Pause, select the number of months, and click Pause My Deliveries.

If you purchased the Monthly Plan, log into My Account to cancel it, and then place an order for the new subscription.

If you purchased a prepaid plan, we’d be happy to assist you! Get in touch at support@littlepassports.com.

Mistakes happen, and we want you to receive the subscription package that’s most likely to ignite your child’s sense of wonder. Please reach out at support@littlepassports.com, and we’ll be happy to help.

About the Company

Little Passports was founded in 2009 by two moms (and best friends) with a shared vision: inspiring kids to discover the wonders of the world we share. Read more about Amy and Stella’s story here.

Little Passports is dedicated to protecting your privacy and safeguarding your information. Please read our Privacy Policy for more information.

Please get in touch at support@littlepassports.com or chat with us. We look forward to hearing from you!

Little Passports was founded in 2009 by two moms (and best friends) with a shared vision: inspiring kids to discover the wonders of the world we share. Read more about Amy and Stella’s story here.

Please get in touch at support@littlepassports.com or chat with us. We look forward to hearing from you!

Little Passports is dedicated to protecting your privacy and safeguarding your information. Please read our Privacy Policy for more information.