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Get a Year of Learning and Exploration! Save $20 on Any 12 Month Subscription with Code: EXPLORE

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Get a Year of Learning & Exploration! Save $20 on Any 12 Month Plan - CODE: EXPLORE Details

Holiday Shipping Schedule

Holiday Shipping FAQ

Please click here to see our general FAQ

  • Can I indicate a different address for the first package?

    We can ship the first package to you and have the remainder of the subscription shipped directly to the child. Enter your own address in the shipping address field and then immediately email our Customer Care Team at support@littlepassports.com with your order number and the child's address. We'll update the shipping address on the subscription effective on the second shipment.

  • Can I delay a subscription to start in December or January?

    If you order a subscription before November 16th, your first package will arrive at the end of November. If you order between November 16th and the holiday order deadlines listed above, your first package will arrive in December. If you would like to delay your first package, we can make special arrangements. Place your order and then immediately email our Customer Care Team at support@littlepassports.com with your order number and when you would like the subscription to begin. Please note that we cannot accommodate custom ship dates for non-subscription products (World Coin Collection or other items from the Little Passports Shop) at this time.

  • What is the deadline to place my order to receive my first package by Christmas?

    If you placed your order prior to the holiday order deadlines listed above, your package is estimated to arrive in time for the holidays. Because there are external factors that may cause delays to transit once a package leaves our facility, we cannot guarantee delivery by a specific date. If you placed your order after the required date for holiday shipping, you can download and print a Little Passports gift card to announce your gift.

  • What is the deadline to place my order to receive my first package by Hanukkah?

    Please place your order by November 15th to receive your package by Hanukkah.

  • When will my package ship?

    During the holidays, we will be processing orders within 48 hours of receipt (please allow an additional 24 hours during weekends). Once your order ships, we will send you a shipping notification email with tracking information. In some cases, tracking information may not be available for international-bound packages depending on the destination and method of shipment. Be sure to mark support@littlepassports.com as a valid sender to ensure our notification emails aren’t sent to your spam folder. You can also check the status of your order in your online customer account, by simply logging into My Account.

  • How can I track my package?

    Once your order ships, we will send you a shipping notification email confirming that your package has shipped. If your package is shipped with tracking, you can then track your package on the carrier's website. Please allow 24-48 hours for the tracking information to be updated on the carrier's website after you receive your shipping notification email. Be sure to mark support@littlepassports.com as a valid sender to ensure our notification emails aren't sent to your spam folder. You can also check the status of your order in your online customer account, by simply logging into My Account.

  • My order has shipped but tracking information is still unavailable on the carrier's site. How can I find out where it is?

    Tracking information may not be available for the first 24-48 hours after you receive your shipping notification email. If it's been more than 48 hours and you are still having trouble tracking your package, contact us at support@littlepassports.com.

  • Why haven't I received all of my items?

    All subscription plans (Science Expeditions, World Edition, USA Edition, and Early Explorers) ship separately, even if purchased on the same order. Non-subscription products (World Coin Collection or other items from the Little Passports Shop) also ship separately unless specified otherwise. Due to variations in order processing and shipping times, multiple shipments may arrive on different dates.

  • Where can I download a printable gift card?
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